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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

FREQUENTLY ASKED QUESTIONS

GENERAL FAQ

  • Tell me the Basics

    Moon Man’s Landing is an outdoor event, rain or shine. All sales are final: no refunds, exchanges or cancellations. Everyone and all items are subject to search upon entry and at any time inside the venue. Lineup and set times are subject to change. All attendees are subject to Moon Man’s Landing’s Purchase Policy.

  • How old do I need to be to attend Moon Man’s Landing?

    Moon Man’s Landing is an all ages event. All patrons regardless of age will require a pass for entry. VIP passes are reserved for 21+.

  • Where is the festival located?

    Moon Man’s Landing 2022 will be held at Flats West Bank | 2014 Sycamore St. Cleveland, OH 44113

  • Where should I park?

    There is no on-site parking. Designated Rideshare Drop-off / Pick-up point will be near Elm St & Hemlock Ave, approximately two blocks away from the event.

  • Is Moon Man’s Landing ADA accessible?

    Yes! There will be a mobility platform. ADA restrooms will be located throughout the festival site as well. For more information, please email accessibility@moonmanslanding.com.

  • What is the closest airport?

    (CLE) Cleveland Hopkins International Airport is the closest major airport to fly into.

  • Where should I stay?

    Moon Man’s Landing is not affiliated with any hotels, but here are a few options located near the festival:

    Hilton Cleveland Downtown
    1141 West 3rd St, Cleveland, OH 44114

    Hotel Indigo Cleveland Downtown
    651 Huron Rd, Cleveland, OH 44115

    Cleveland Marriott Downtown at Key Tower
    1360 West Mall Drive, Cleveland, OH 44114

  • What can I bring to Moon Man’s Landing?

    Please review all Allowed and Prohibited items.

  • What can’t I bring to, or do, at Moon Man’s Landing?

    Please review all Allowed and Prohibited items.

  • Will there be food at Moon Man’s Landing?

    Totally! Numerous food vendors and trucks will feature diverse menus for vegans, vegetarians, and other dietary needs.

  • What should I know about booze?

    You MUST be 21+ to drink. Please drink responsibly. Do not drink and drive. Do not buy a drink for anyone under 21. You will not be served alcohol related items if you are under 21. The bar staff reserves the right to stop serving to those who they deem over intoxicated. Outside beverages are prohibited.

  • Is re-entry allowed?

    There will be no re-entry for General Admission pass holders. VIP pass holders will be allowed re-entry.

  • What are your box office hours?

    The festival box office will be located on Elm St near Winslow Ave.

    • Friday, September 16th: 12 PM - 8 PM
    • Saturday, September 17h: 12 PM - 10 PM
  • I have special dietary / medical needs. Will my special items be allowed in?

    Outside food and drink are not allowed at Moon Man’s Landing. Patrons with medical based dietary restrictions can email info@moonmanslanding.com for instructions on how to bring in dietary necessities.

    A patron requiring insulin is allowed to bring their medically necessary materials and medications, provided all medicine has a prescription label with the patron’s name. Feel free to head over to the main medical tent at any time for assistance with storing your medical materials.

  • Do you have a medical tent on site?

    Yes, there will be an EMS tent at the festival. Please stay tuned for the festival map to be released closer to the event date.